Insyde® Software Effectively Delivers Critical Enabling Solutions and Services During Pandemic
Agility of Workforce Credited with Maintaining High Customer Satisfaction Amidst Pandemic
WESTBOROUGH, MA – February 16, 2021 – Insyde® Software, a leading provider of UEFI BIOS and BMC management firmware, revealed that the agility and resilience of its workforce has allowed the company to continue providing high levels of customer satisfaction with its enabling services and solutions amidst the challenges of the worldwide pandemic.
Computer makers around the world but especially in Europe and the United States, have faced unprecedented challenges this past year due to the pandemic. Insyde Software responded to the crisis by moving quickly to protect its workers and successfully adapt processes to provide full support services to customers remotely.
“It would have been reasonable to expect some disruption in support due to the logistical challenges of the last year, but the service from Insyde Software’s engineering team was seamless,” said Chris Sheppard, Software Engineer, Trenton Systems. “They provided precise and reliable support that we could count on to help maintain our product development schedule,” added Sheppard.
“I’m extremely proud of the remarkable job our engineering team has done in pivoting past the many surprises of the last year while maintaining the high level of service that Insyde is known for," said Mohamad Saleh, Vice President of Engineering at Insyde Software. “Our speed to adapt and ability to find novel solutions to new challenges has shown a determination that we believe has really resonated with our customers,” added Saleh.
The company is also addressing steady growth in the compute server, networking and storage industries with the planned opening of a new and expanded US headquarters in Westborough, MA, following the recent opening just last year of its new Hillsboro, OR office. The expansion of both locations bolsters its engineering service capabilities, accommodates new hires and increases support resources for the company’s customers in these growing industries.
About Insyde Software
Insyde Software (www.insyde.com) is a leading worldwide provider of UEFI firmware, systems management solutions and custom engineering services for companies in the mobile, server, desktop and IoT (Internet-of-Things) computing industries. The company is publicly held (GTSM: 6231) and headquartered in Taipei, Taiwan with U.S. headquarters in Westborough, MA. The company’s customers include the world’s leading computing, communications and storage device designers and manufacturers.
Insyde is a registered trademark or trademark of Insyde Software in the United States and other countries. Other names and brands may be claimed as the property of others.